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Help and instructions

Help desk

The help desk is your point of contact for questions and problems with:

  • Citrix Access Gateway
  • Printer stations
  • HIP2Go
  • IT account
  • PC pools
  • Seafile
  • Student email address
  • Software
  • Studicard
  • WLAN

Mail the help desk or call 06131 628 - 6363

Media & Teaching

The "Media & Teaching"-Team is your point of contact for questions and problems with:

  • OpenOLAT
  • Panopto
  • LinkedIn Learning

Send a mail to "Media & Teaching"

or call 06131 628 - 7322 (School of Business)

or 06131 628 - 7329 (School of Engineering and School of  Design)

Online library catalog

HIP

HIP contact form (only available in German)

Online exam review

Exam review (only available in German)

Instructions

You can find more information and instructions for OpenOLAT, Panopto and LinkedIn Learning here.

You can find instructions for the other services here (only available in German).

FAQ

You can find a collection of common technical questions and answers here.