Frequently Asked Questions
Still have a question? Please feel free to contact us personally and we'll find an answer:
Just fill out our user registration form (here or at the library circulation desk, only available in German). You will then receive a library card that you can use to borrow books and/or DVDs either at the circulation desk, at the self-checkout (Campus) or with the RemoteLocker (Holzstraße).
The university library is primarily available to staff and students the Mainz University of Applied Sciences, but it is also open to alumni and external users. A written application along with the presentation of a photo ID is required for authorization to borrow materials. This also applies to students of Mainz University of Applied Sciences. A student ID alone does not provide authorization to borrow materials. Detailed information on this subject can be found in the library usage regulations.
At present, no external individuals or alumni are allowed to use the library due to the corona pandemic.
Please see the library website for current business hours. Users with OpenPlus activation can also enter the library between 8 am and 8:30 pm (on campus only).
All you need to access the library is your OpenPlus library card (only on campus), which you need to scan at the terminal to the left of the entrance door and enter your date of birth (DDMMYY) as your PIN. The door will then open automatically for you.
OpenPlus is a service that allows its users to access the library, use the collection and the workstations, and borrow media using their library card, even outside staffed hours.
You can search the entire library collection by using our OPAC. In OPAC you have the possibility of a simple search by title, author, ISBN, etc. or an advanced search, where you can combine several search parameters.
OPAC (Online Public Access Catalogue) is our catalog. All print and many electronic media of the library are listed in it. It is the first place to go if you are looking for literature on a specific topic. You can find it on our homepage and as a quicklink on the homepage of the university.
The free Android app "WebOPAC" enables you to conveniently use our online catalog on the go. All search criteria are supported and the search results can be saved locally on a watch list for later. The ISBN of a book can be scanned directly using a barcode scanner app and used for searching. Additionally, to return media on time, a reminder function can be set to avoid incurring any late fees.
Just download the app from the Google PlayTM Store (search command: webopac) and log in with your library card number and date of birth in the format DDMMYY.
The app is only for Android devices.
All media can be found on the respective shelves by their shelf mark. The shelf mark can be retrieved from OPAC by searching for a specific medium. Example of a shelf mark: B 400/150 The book is in the subject group B 400 in 150.
What can I do if a specific book is not on the shelf?
There can be various reasons for this:
The book has been checked out:
You can however have the book reserved for you in OPAC. You will be contacted by email as soon as it is returned.
The book is being used by students in the library:
Check on the shelf again after a while.
The book has not been shelved yet:
Just come to us at the circulation desk and we will help you.
The book has been ordered and has not yet been delivered/shelved:
Have yourself registered for the first checkout.
The book has been shelved incorrectly:
Check the adjacent shelves or speak to our staff at the circulation desk.
In general, books can be borrowed for four weeks and DVDs for 2 weeks. In addition, it is possible to renew the borrowed media up to four times (DVDs up to two times). This rule does not apply to books from the textbook collection (recognizable by their green label) and reference holdings (recognizable by their yellow "Not available for loan" label).
You can access your user account in OPAC and not only see what you have borrowed, you can also renew your items for another four weeks. The normal open access holdings can be renewed up to four times (DVDs up to two times), as long as the corresponding media are not reserved or are not a part of the textbook collection.
As soon as you have found a title in OPAC and it has been borrowed by other users, you can click on Reserve (Vormerken) under the item's Status. After entering your library card number and password, your reservation will be registered and you will be automatically notified by email as soon as the item is back in the library.
Users can order media from other libraries via interlibrary loan. All that is required is an interlibrary loan account with a sufficient balance.
Just talk to our circulation desk staff or contact us by phone at 06131/628-6216 (Ms. Ilsemann, Campus library) or 06131/628-6215 (Ms. Jackwerth, Holzstraße library).
All you need to access them is a VPN connection to the university network and your university login. Instructions for setting up a VPN connection can be found here on the university's homepage.
If you return media too late, you will be charged a late fee of €3 per medium per week (see usage regulations). Please make sure that you return your borrowed items on time.
The reminder alert is an automated email that sends you a message three days before the loan period expires, requesting that you extend your loan periods or return the items that are due. Please note that this service is an additional service, so there is no entitlement to receive notification. As with reminders, the same applies here: Even without notification, late fees are payable if the loan period is exceeded. Please check your user account regularly to ensure that the email address you have stored in the system is still up to date.
Contact us either in person at the library or by phone at 06131/628-6220 (Campus library) or 06131/628-6221 (Holzstraße library).
We will issue you a library card replacement immediately. The fee for the new card is €5.
The library's holdings include media from the schools of Design, Engineering and Business, which are distributed between the two library locations, Campus and Holzstraße. In addition to classic print media such as books and periodicals, the university library also has a considerable collection of electronic media such as eBooks, electronic periodicals and DVDs. The catalog shows in which library and on which shelf the medium is located.
Citavi is a literature management program that supports students in all steps of working with academic literature. You can find more information about Citavi here.
DBIS stands for Database Information System and it is a service that lists scientific databases in alphabetical order by subject and makes them available for research. You can find free databases in DBIS, along with databases for which the library has purchased a license.
HSMeta is a scientific meta search engine. It provides access to a very large number of information resources with just a single search. The discovery system provides a modern search entry point that makes finding literature on your topic much easier. Here you will find direct access to a large number of licensed databases, eJournals, eBooks and open access offerings.
Data collection for library purposes
The data collected is processed and stored exclusively for the required performance of tasks as part of the provision and processing of the use of the library. The lending procedure of media of Mainz University of Applied Sciences library is automated and only possible in this automated form.
What data is stored?
- Personal data: Library number, last name and first name, gender, date of birth, student number, address (city, street and house number), and mailing address.
- Lending and fee data: Data on borrowed media and fees are collected and processed on the basis of the library regulations and usage rules of the library of Mainz University of Applied Sciences as amended. The above-mentioned data is stored in order to be able to ensure the necessary work processes in connection with the use of the library.
When will the data be deleted? Data will be deleted as follows:
- personal data upon personal de-registration or at the latest six months after the expiry of the validity of the library card (external users), six months after de-registration (students)
- six months after leaving the university (lecturers and employees of Mainz University of Applied Sciences), the data on borrowing when returning borrowed media
- the fee data with the payment of the fee. If you wish to de-register personally, please do so at the circulation desks of Mainz University of Applied Sciences library.
Will the data collected be passed on to third parties?
No, your data will not be transmitted to third parties.
Your declaration of consent:
Your use of the library is voluntary. Your consent to the collection, processing and storage of personal data, which you implicitly give by registering and using our library software, can be revoked by you at any time (by email to the addresses: email@example.com or firstname.lastname@example.org). The revocation will result in your data being deleted immediately. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. The complete provision of data is a prerequisite for the use of the library and the software used. The principles of the processing of personal data are complied with in accordance with Section 5 of the General Data Protection Regulation. By registering and using the services offered for the use of the library, you agree to the collection and processing of data for the above-mentioned purpose. For more information on data protection and data processing, please visit the homepage of Mainz University of Applied Sciences (www.hs-mainz.de) as a direct link on the bottom right.
At Mainz University of Applied Sciences, several multifunctional devices have been installed at the Campus, Holzstraße, Rheinstraße and Wallstraße locations. One of these is located at each of the two library locations. All students and employees can use the multifunctional devices. Prior to the first use, you have to assign your StudiCard to your print account ('PaperCut' at JGU). With this registration, a (virtual) account is created for each student into which money from the StudiCard must be transferred. The process of assigning the account, setting up the printer on the computer, and managing the accounts are explained in the next sections.
Assigning a card:
To be able to copy or activate print jobs on the multifunctional devices (print stations), you must first register a StudiCard by clicking on Assign card. To do this, you must log in with your IT account during the process and assign a 4-digit PIN, which must then be entered each time you log on to the copier. The computers for registration are located on Campus in the basement, and in Holzstraße at the entrance to the cafeteria. (Please note: This procedure must only be carried out once before the first time you print.)
Increasing your balance for printing:
You can increase the amount in your account for print and copy orders (‘Account balance’) by logging in with the corresponding card under ‘Increase balance’. You can then transfer money from your StudiCard to your printing account. In the same way, you can also rebook existing credit back to your StudiCard (upon completion of your studies, for example).
Printing on the printer:
Log in to the printing station with your StudiCard by entering your PIN on the touchscreen. Confirm your account with ‘Continue’. Three symbols will now be displayed, and above the symbols you will see the number of outstanding print jobs, which can also be printed directly. The ‘Print jobs’ function shows you a list of all your current print jobs and the costs. You can also print the relevant documents here. Using the ‘Scan’ function, you can scan individual pages and forward them directly to your university email account by email. It is also possible to scan several pages.
Selecting the symbol ‘Device function’ allows you to make direct copies, including double-sided copies. First, information about your current balance appears on the monitor, and by pressing ‘Next’ you can procced to the next screen to make copies.
Printing from USB data storage media:
Only FAT-/FAT32 data carriers can be used. Other formats (like NTFS) are not supported. Please also note the maximum data size of 16 GB.
No. Our students can continue as alumni if they wish. In this case, the library card does not have to be returned.
Please contact our library staff in such cases. We are available in the library during staffed hours or by phone or email.
The library of Mainz University of Applied Sciences offers its users various training courses on literature and information research. Just contact our teaching librarian at the following email address: teaching.library (at) hs-mainz.de