First steps for first-semester students
IT access and essential services for starting your studies
IT access and essential services for starting your studies
Are you a first-semester student who recently enrolled in a degree program?
If so, you have received an information letter from Hochschule Mainz. Among other things, it contains the login details for your IT account and your student email address.
Your IT account will be activated automatically. You do not need to activate it yourself. Please keep the information letter, and especially your initial password, in a safe place. You will need these login details to access the digital services of Hochschule Mainz.
The following sections outline important steps you should complete before starting your studies. You will also find information specific to your faculty that you should make sure to read carefully.
Your IT account is activated automatically. You do not need to activate it yourself.
Once your account has been set up, additional services such as your email inbox and access to the university systems will be configured in the background. Especially at the beginning of a semester, this process may take one to two days.
If you are initially unable to log in with your initial password, please wait one to two days and try again.
Important: You are currently unable to change or reset your initial password yourself. Please keep it in a safe place and do not share it with anyone.
If you are still unable to log in after a few days, please contact the Hochschule Mainz Helpdesk.
Newly enrolled students receive a student email address. Important information from Hochschule Mainz will be sent to this address.
You can access your email account via Webmail. Please communicate with Hochschule Mainz exclusively using your student email address. This ensures that you can be identified as a student of Hochschule Mainz.
OpenOLAT is Hochschule Mainz’s central learning platform. Some online teaching activities as well as course materials and information about classes are provided via OpenOLAT.
Please log in at olat.vcrp.de using your university login details. When you log in for the first time, you will go through a one-time registration process in OpenOLAT. You will be asked to select the system language, choose an OLAT username, enter your first and last name, and accept the terms of use.
Note on your OLAT username:
Please use your first and last name in lowercase letters, separated by a full stop (e.g. firstname.lastname).
Hochschule Mainz lecturers generally use the Zoom video conferencing service for online classes.
Please first log in at hs-mainz-de.zoom.us using your university login details to obtain a licence. You should also download the Zoom app from an app store or from zoom.us.
If you are asked for your login details, click the “SSO” button and enter “hs-mainz-de” as the company domain. You can then log in using your university credentials.
Die App des Studierendenwerks Mainz bietet Ihnen die Möglichkeit, in Mensa und Cafeteria zu bezahlen.
Über die App „Mainz Campus2Go“ steht Ihnen Ihr Studierendenausweis digital zur Verfügung.
Die App ermöglicht außerdem den direkten Zugriff auf verschiedene Online-Dienste der Hochschule wie OpenOLAT, HIP und CIM.
Weitere Informationen zur App und den Funktionen finden Sie auf der Seite „Semesterticket und Studierendenausweis“.
Informationen zum Erhalt und zur Nutzung des Semestertickets finden Sie auf der Seite „Semesterticket und Studierendenausweis“.
Nachdem Sie diese wichtigen Schritte erledigt haben, schauen Sie sich unbedingt die folgenden fachbereichs- und fachrichtungsspezifischen Informationen an. Falls Sie noch unschlüssig sind, welchem Fachbereich Ihr Studiengang angehört, können Sie dort eine Liste mit den entsprechenden Informationen einsehen.
Who can I contact if I have questions or problems in my subject area?
If you have general, organizational or subject-specific questions about studying architecture, please contact the Architectural Studies Assistance:
If you have any questions about examinations, admission to examinations, sick leave or the pre-study internship, please contact the Examinations Office - Faculty of Engineering
If you have any questions about admission, please contact the Student Office - Mainz University of Applied Sciences
How do I find and book the virtual office?
Please book the OLAT course:
No password is needed for access to the virtual office. Please note that after booking the course in the Einschreibung course module, you still need to enroll in the corresponding degree program to receive all relevant information for the respective degree program.
* Please note that during the coronavirus pandemic, special regulations apply to the Mac pool and all other facilities of the Communication Design Department and they may not be available or only available to a limited extent. Please consult the current guidelines, which are updated on a daily basis.
More detailed information
During your time as a student at Mainz University of Applied Sciences, you will encounter other systems, service options and offers. We would like to provide you with an overview here, to make sure you are well prepared to start your first semester.
You can access our easyroam wireless network at both university locations. You can find more information about this here.
(The link leads to an internal page of Mainz University of Applied Sciences. You need to log in with your IT account to be able to access this page.)
You can print enrollment certificates in the CIM-Portal. You can also change your personal information there (such as your address, ...).
Yes, on the Quicklink page you will find an overview of the most important systems and platforms of Mainz University of Applied Sciences including direct links. In addition, you will find a PDF here with the most important systems that you should be familiar with when starting your studies.
Some services only work within the network of Mainz University of Applied Sciences (using HIP or downloading electronic resources from the library, for instance). Using a VPN connection, you can connect to the network of Mainz University of Applied Sciences from home. You can find more information about this here.
(The link leads to an internal page of Mainz University of Applied Sciences. You need to log in with your IT account to be able to access this page.)
Your first step should always be to take a look at our FAQs. It’s possible we have already provided a solution for your current issue. If not, please write to helpdesk (at) hs-mainz.de.