Quality management in the Central Administration supports organizational units within the university administration in document and optimize their processes and optimize them, clarify responsibilities and interfaces, and revise or develop relevant documents.
Process mapping and revision are primarily designed to define transparent and stable workflows, thereby enabling consistent decision-making.
This goes beyond simply mapping the processes to include the development of a knowledge database where all employees can find information about workflows, responsibilities, and related documents—and can also access these documents directly.
Quality Management Team in Central Administration
Birte Müller-Heidelberg
Leitung Qualitätsmanagement Zentrale Verwaltung
T +49 6131 5355
E qm-zv@hs-mainz.de
E qm-zv@hs-mainz.de
Liane Klein
Qualitätsmanagement Zentrale Verwaltung (z.Zt. in Elternzeit)
T +49 6131 628-5402
E qm-zv@hs-mainz.de
E qm-zv@hs-mainz.de
